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» What
facilities must my ISP have to run ShoppingCart2000 ?
»
Do you provide remotely hosted ecommerce services ?
» How easy is ShoppingCart2000 to install ?
» How easy is ShoppingCart2000 to update ?
» I already have a web site, can I use ShoppingCart2000?
» I have goods on special offer, can I display and link them ?
» Can I configure the shop to fit in with my web site ?
» Does it work with cookies ?
» What happens if the customer does not accept cookies ?
» Can I sell without shipping charge/sales tax ?
» Do I need a secure server ?
» What online credit card processing companies ?
» How many products can ShoppingCart2000 handle ?
» How many people can purchase at the same time from my shop ?
» How do I customize pages, email notifications and HTML ?
» Are credit card transactions processed or just validated ?
» Is ShoppingCart2000 Y2K compilant ?
»
Is an affiliate/agent program included in the package ?
» Can we copy the scripts and put them on another web site ?
» How to protect the admin directory
» What happens if I do not use product options ?
» Can I use ShoppingCart2000 in any directory ?
» I need a banner rotator. Is it included ?
» Can I add/ remove item details in html templates ?
» Which Add-Ons are necessary ?
» If templates are easy to customize ... ?
» How many items are printed on a page when I make a query
?
What
facilities must my ISP have to run ShoppingCart2000 ?
Your
internet service provider must run Unix / Linux Servers
Do
you provide remotely hosted ecommerce services ?
Yes. If you
are interested in a remotely hosted solution for your new store contact
Q.
How easy is ShoppingCart2000 to install ?
The manual
describes in detail how to upload the files and change the permission settings,
but if required we provide a service to setup the system on your domain.
How
easy is ShoppingCart2000 to update ?
The only
requirement is that the customer can upload image files to his/ her domain. To
update the database you may use the browser based database manager.
NEW if you can't use a FTP program to upload images you could download
and install this FREE web based tool (sc2000upload.zip). For security
reasons install this tool in a password protected directory!
Q.
I already have a web site, can I use ShoppingCart2000?
YES - You
simply need to add a link in your web site to the shopping system.
I
have goods on special offer occasionally, can I display and link them into the
shopping system ?
YES - You
can place a product on any web page and if the user clicks, he will be taken
into the shopping system. further info. Moreover
you can call any offer from your database using the "Keyword
Search" value
Q.
Can I configure the shop to fit in with my web site ?
YES - You
can use your own page format since ShoppingCart2000 works with html templates.
futher
info
Does
it work with cookies ?
The
software now works with persistent cookies.
Cookies allow your customers to come back and find the same shopping cart at
anytime (default: customer carts will be deleted after 10 days). You can keep
you carts longer, if you wish. Contact support@shoppingcart2000.net to customize
exp. dates.
What
happens if the customer does not accept cookies ?
The
software can understand it and get his/her IP address to allow the shopping cart
creation.
Q.
Can I sell without shipping charge/sales tax?
YES. In
case there is no charge for a few countries/states you can leave the fileld
blank.
If you do not charge both shipping and sales tax you may easily select it in the
configuration file ( $useshipping = 0; ). Then you will link your check out
button/text to "sc2000order.cgi?what=order".
Q.
Do I need a secure server ?
It is
suggested that you collect credit cards data using a secure server (https://).
However the software works even without a secure sever. In case you are using
your ISP certificate please know that your secure server shall call your shop
directory. In short https://secureserver.com/yourid/shop/
must call files in your directory http://yoursite.com/shop/.
The scripts need to access the customers shopping carts and this would be
impossible from another web server!
Q.
What online credit card processing companies does ShoppingCart2000 support ?
Basically any
service can be used as the payment form is a .html
file. You may include any gateway information required by your provider as a
hidden field. In this case, turn "on" the realtimecc variable
in your configuration file so that the order form will be sent to you before the
credit card is submitted to the credit card processing server.
If you need further integrations with your processing company just email
us specifications. We will send you a quote within 2-3 days.
Q.
How many products can ShoppingCart2000 handle ?
The system
can handle up to 10,000 records. If you have more products, simply contact us
for a custom solution.
How
many people can purchase at the same time from my shop ?
There is no
limitation on the number of people who can simultaneously log onto your site,
the restrictions are down to the Internet Service Provider who hosts your web
site.
Q.
How do I customize pages, email notifications and HTML ?
A: All
customizable HTML is described in the manual. Also,
have
a look at the templates.
Q.
Are credit card transactions processed or just validated ?
The CC
details are simply transmitted to the owner in an Email. Real-time process must
be provided by a credit card processing company and you shall customize your payment
page for sending required data. If you find problems, please know that - for
a small fee - we can help you customize the order form to work with a processing
company of your choice.
Q.
Is ShoppingCart2000 Y2K compilant ?
We have designed our
software to be y2k compliant. Will not assume
responsibility for server machines and server operating systems which may not be
y2k compliant. If the dates on your shopping cart do not appear to be compliant
please Email us. Also see http://www.perl.org/phbs/y2k.html
Q.
Is an affiliate/agent program included in the package ?
It is an add-on. This
means it is a module you could purchase now or later.
Q.
Can we copy the scripts and put them on another web site that we own ?
No. You must purchase a
seperate package for each site/server/domain. Any copying is a violation of
International Copyright Laws. If you move your site you may move the scripts to
the new server, providing the scripts are removed from the original server. You
must also inform us when you have done this so we know where you are running
them. Failure to do so may result in a loss of technical support.
Q.
How to protect the admin directory (unix/linux only)
The admin directory
should be protected. You can use a .htaccess
file in the admin directory (best solution) and
create
a file (for example login.pwd) on your server including your userid and your
encrypted password. If you need to encrypt your password you may use
our gadget.
What
happens if I do not use product options ?
Nothing. You will leave
the database fields blank and you will not put option tags in the shopping
cart html template. Also you can have only a few products with/without
options. In this case just leave the fields blank.
Can
I use ShoppingCart2000 in any directory ?
Yes, if you have cgi
access on your server. You may (and we suggest this solution) run the software
even in your main www directory (www.yoursite.com). This way customers will
receive the shopping cart cookie when they visit your home page.
I
nedd a banner rotator. Is it included ?
A banner rotator is
something we will offer soon. In the meantime you can use any other software
allowing html tags. You can place the html code in the templates and publish
your banners. If the software supports targeted banners you could use the
template tags as keywords (banners.cgi?target=[keyword]).
Can
I add/remove item details in html templates ?
Yes. You can show any
database field in your html templates. All fields are printed using $data[x]
tags. For example, if in search results you desire to print only the 'item name'
simply remove the other tags. Viceversa if you need to add information just add
$data[x] tags.
Which
Add-Ons are necessary ?
None. You may run a
great ecommerce site simply by installing the main program (Shopping Cart +
database Manager). Basically, Add-Ons are related to e-marketing needs. They can
be purchased later, and installed in 5 minutes.
If
templates are easy to customize why are you offering a service ?
We confirm that
templates are easy to customize, for any good webmaster who has a good knowledge
of Html. We offer a service since many webmasters have little experience and do
not understand how to insert tags. Even if tags are described in the user manual.
How
many items are printed on each page when I make a db query ?
You can specify the
number in your configuration file: $maxresults=5;
Any questions? contact
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